Mountain Woods Media, LLC is now offering a free preview and two lectures to its latest course on Udemy titled “Online Reputation Management: Negative Business Reviews.”
The course, which is currently available for $49, is designed for business owners who have experienced negative reviews on Yelp and other online review websites and want to improve their business’ online reputation management. Currently, over 200 students have signed up for the course.
The three videos include:
- Overall Course Preview (approximately 2 minutes) offers viewers a sneak peek into what they will learn by taking this course.
- “Everything’s Online As It Happens” – Section 1, Lecture 1 (approximately 7 minutes)
Everything we do and everything that happens is online. Now. We Tweet. We Facebook. We take pictures and videos and we publish and share them instantly. Individuals can post tornado videos and other news events faster than local media outlets. Therefore, it should come as no surprise when an unhappy customer can instantly whip out their cell phone and Tweet about your company or post a negative review about their experience. Customers who are unhappy have no problem telling the entire world (literally) of their dissatisfaction with your business.
- “What is Online Reputation Management – Section 1, Lecture 2 (approximately 12 minutes)
This lecture explains the details of “online reputation” and “online reputation management” and helps lay the groundwork for handling negative reviews and protecting your business online. Every business and every individual has an online reputation, whether they know it exists or not! Daily, consumers ask for advice on what to buy; where to eat, etc. We ask and share recommendations all the time. What is shared online – good and bad – becomes part of your online reputation. This can not only include business reviews, but newspaper articles; radio and television stories; photographs; building permits; real estate transfers; blogs; lawsuits; divorce proceedings; arrest reports and more.
The course previews and free lectures are available for a limited time at: